Payment, Pricing and Promotions
Shipping & Delivery
Returns & Replacements
Privacy & Security
Payment, Pricing and Promotions
We do not accept C.O.D. orders, we apologize for this inconvenience.
Please keep in mind there may be a delay in processing your order if the shipping address does not match the address on file with your credit card company.
Audio Advisor reserves the right to cancel any order, at any time.
Coupon codes can be redeemed on orders placed online, fax, mail or via phone unless specifically stated otherwise. Coupon codes must be given at time of order, verified by Audio Advisor as valid, and funds reserved before the expiration date.
The coupon will clearly state the percentage, dollar amount, shipping, or other discount applicable. All coupons expire at 11:59 p.m. EST on the date of expiration stated in the offer. Refund value for each item returned will be reduced to reflect the value of the original coupon or discount applied. Coupons are not valid for previous orders and may not be combined or used in conjunction with any other coupons or special offers.
Only one coupon allowed, per customer, per order. Audio Advisor coupons have no cash value. Audio Advisor reserves the right to change, substitute, discontinue, or revoke any/all coupons at any time due to heavy demand, lack of product availability, possible fraud, promotional considerations or extenuating circumstances.
Audio Advisor may partner with third-party companies to advertise our products or services. We make every possible effort to work with professional, accountable and reputable companies. Audio Advisor will not be held responsible for the actions of third-party advertisers or discontinued, inaccurate, or misrepresented offers displayed on third-party advertisements.
Email Notices & Newsletters
Audio Advisor offers several weekly email newsletters. Subscriptions to these newsletters are strictly on an opt-in basis only. Audio Advisor does not participate with companies offering unsolicited email offers (a.k.a. SPAM). Audio Advisor will not rent or sell your email address to anyone.
Customers may choose not to receive such notices by following the steps included at the bottom of the email received or by contacting customer service*. While most unsubscribe requests will take place within the same business day, please allow up to two weeks for processing.
To unsubscribe please contact firstname.lastname@example.org or call 1-800-942-0220, Option #1.
Terms of Sale
All sales are made subject to, and shall be governed solely by, the laws of the State of Michigan, without regard to conflicts of laws principles, and any disagreement, dispute, suit, action or proceeding arising out of or relating to any sale shall be subject to the exclusive jurisdiction of the courts of the State of Michigan located in Kent County and the United States District Court for the Western District of Michigan. By submitting an order, a customer irrevocably consents to the jurisdiction of any such court in any such suit, action or proceeding and to the laying of venue in such court, and the customer irrevocably waives any objection to the laying of venue in such courts and to any claim that the forum is inconvenient.
AudioAdvisor.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, AudioAdvisor.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from AudioAdvisor.com are provided as resources to customers looking for additional information and/or professional opinion. AudioAdvisor.com does not assume responsibility for the claims and/or representations made on these or any other websites.
AudioAdvisor.com is not responsible for changes or variations in product specifications and/or physical appearance. In the interest of our customers, AudioAdvisor.com puts forth its best efforts to ensure that all product information is up-to-date and factual. Unfortunately there are varying determinates which, although infrequent, could cause the information on our website to become outdated without our immediate knowledge. This includes but is not limited to new versions or revisions, color deviations, retail package alterations and other variations that may be considered inconsequential by the manufacturer. AudioAdvisor.com relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, AudioAdvisor.com will not be held responsible for product revision changes.
Shipping & Delivery
Audio Advisor will ship products anywhere in the United States including Alaska and Hawaii.
Free Ground Shipping Offer
Here's a great way to save even more on Audio Advisor products. If your order qualifies, select 'FREE SHIPPING OVER $99.99' to take advantage of our Free Shipping Offer. We choose the best shipping method to deliver your order (usually within 7 to 10 days) to anywhere in the contiguous U.S.
Audio Advisor ships products all over the world and while we have no standing exclusions, we reserve the right not to ship to a location.
In the event that the product purchased exceeds the shipping limits of standard carriers, such as UPS, FEDEX or the US Postal Service, the product may be shipped via trucking service. If you are ordering via our website, truck freight costs will be listed on the product page. If you are ordering via phone, your Salesman will notify you of this at the time of purchase.
If a product not designated on our website as qualifying for truck shipping turns out to require it, you will be notified of this fact during order processing fulfillment and be given the option to proceed with your order.
Returns & Replacement
All products offered by Audio Advisor are backed by our exclusive 30-day Satisfaction Guarantee.
Audio Advisor is an authorized dealer for all the products we sell.
If you are not satisfied with a product, we will gladly refund the purchase price of the product or exchange the item.* Please notify your salesman or our customer service department within 30 days of the receipt of the product to arrange for a return.
All returns require a Return Merchandise Authorization (RMA) number in order for our receiving department to accept them.
Process to return a product(s):
Damaged & Defective Products
If you believe that you have received a defective or damaged product, please contact customer service within 48 hours at 1-800-942-0220, Option #1. If a product arrives defective or damaged, and cannot be fixed with replacement parts, Audio Advisor will contact the carrier and arrange for pickup of the item. Please have the product repackaged with all the accessories.
We will not send out a replacement product until the original product has been received and verified defective or damaged. Please allow up to 10 business days from receipt at Audio Advisor's warehouse for processing.
Privacy & Security
Audio Advisor, Inc. respects the privacy of all of our visitors and customers.
Customers: Audio Advisor collects information from customers that place orders with us, but that information is limited to the information on our order form and data collected by Google Analytics. This information is collected through a secure server, kept confident, and is used for the purposes of customer support and fulfilling individual orders.
Email Solicitation: Customers who place orders on our site may receive email notices with important news about changes in our policies or products from time to time. We limit such notices to no more than few times per month. You may choose to opt-out and not receive such notices by contacting our Customer Service department by telephone at 1-800-942-0220, or by email at email@example.com.
We will not rent or sell your email address to anyone.
Telephone Solicitation: Audio Advisor does not practice telephone solicitation of our customers or website visitors. We will not call you unless we require your assistance in completing your order.
Catalog Mailings: Customers who place orders or request catalogs will be added to our mailing list and will receive Audio Advisor catalogs by mail from time to time. If you no longer wish to receive our catalogs, please contact Customer Service at 1-800-942-0220 or email at firstname.lastname@example.org to cancel.
Rental of our Mailing Lists
We guarantee that every transaction you make on our web site will be 100% safe. This means that you will pay nothing if unauthorized charges are made to your card as a result of shopping on Audio Advisor's web site (www.audioadvisor.com).We can make this assurance because we've incorporated industry-standard SSL encryption technology that keeps all of your information, including credit card number, name, address, and phone number encrypted so that it cannot be read while traveling over the Internet.
Over 300,000 customers have safely shopped with Audio Advisor without credit card fraud, so when you shop with us, you can rest assured that your information will be kept safe.