What our Customers have to say about ourFirst Class Service& Expert Audio Advice

Wayne Schuurman

Wayne Schuurman, President Audio Advisor, Inc


To whom it concerns, I ordered a Vulcan rack from you last week and it arrived yesterday. It is sturdy, looks good, well made, easy to put together and at the sale price it is one of the best bargains in stereo accessories I've come across. My thanks to you for this fine product.

p.s. I have never received something that big and heavy in so short a period of time, I believe it was at my house 3 days after I ordered it.

It has been a pleasure doing business with you, Thank you all & God Bless,

Bobby S.

Everything was great as always. Joe is one of the best sales people I have ever dealt with.

Robert P.

Yes!..I received my New Ortofon 2M Blue Cartridge and I'm VERY Pleased with it. I will write a review on your site after I Listen for a few more days! The Delivery was Prompt! I can ALWAYS Trust Audio Advisor!

AND AS ALWAYS "TIM HAHN" WAS WONDERFUL! Thanks TIM! And Thank You!..Audio Advisor.

Don S.

I wanted to take this opportunity to thank you all for the truly exceptional customer service. I received the replacement headphone holder and was able to give it for a belated replacement birthday gift. It's absolutely perfect and no problems with this unit!

Once again my thanks. The test of a company's character is in when things go right but it's how they handle situations when they don't go as expected. A+ and a loyal customer


I have found your company to always be helpful and responsive, which is one reason I keep coming back.

Mike S.

I am just sending an email to follow up on our call yesterday and today and repeat my comment about the "stunning" customer service you provided. The almost instant phone response to my email yesterday about the problem with the NP30 Network Player problem was the best follow up I have ever had to a request for help. I look forward to doing more business with Audio Advisor!!

Alan C.

I just wanted you to know that I think your company is one of the best on the web! My recent purchase of a Cambridge CD player was an excellent purchase and I received it promptly. I've dealt with you before and completely expected the excellent service that you provide. I hope that you will pass this on to the rest of your organization.


Thank you for your follow through on my recent purchase. Your service in this matter has been better than that in many face-to-face purchases that I have made. Thanks also for going over some of the questions I had about assembly. I have written your name and direct line number on my invoice so I will not lose contact with you on future purchases.


Just want to say that Corey gave me some of the best service I have had from any audio company and I will always consider AA in my plans because of him.

Nick R.

I've purchased several products from Audio Advisor, and your service and follow up (if required) is top rate. The salesman I talked to was extremely knowledgeable and a dedicated audiophile like many of us.


The salesman I worked with was very professional and took care of my concerns quickly. This was my first time ordering an item like this online, and your company made it a pleasant one. In the future I will do business with Audio Advisor.


I am most satisfied with the service I have received from your company. In particular, I would like to thank Joe for the outstanding assistance he has given me. It is apparent that Joe loves what he does by the manner in which he treats his customers. Thank you for passing this gratitude on.

Eugene F.

I have been a customer for years and I can always expect the products to arrive promptly and in great shape, exactly as specified and ordered. In the few occasions when some correction was in order, you've always put the customer first. Thanks.


Audio Advisor has one of the best online catalogue & products selection that I've ever seen. Now I see that customer service matches up as well.


Just spoke to Matt at Audio Advisor. He gave me so much help and insight into my current audio issues that I plan on using you guys on the future! Amazing service!

Mark M.